Terms & Conditions — Website

1. About These Terms

1.1 Agreement to Terms

By accessing or using the DietVox website (the “Website”) at www.dietvox.com, you agree to be bound by these Terms and Conditions (“Terms”). These Terms incorporate our Privacy Policy by reference. If you do not agree to these Terms or our Privacy Policy, please do not use the Website.

1.2 Who We Are

This Website is operated by Dietvox Ltd (“we”, “us”, “our”), a company incorporated in the United Kingdom.

Dietvox Ltd
Registered Office:
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Email: [email protected]

1.3 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Updating the “Last Updated” date at the top of this page
• Sending an email notification to subscribers where changes affect data processing
• Displaying a prominent notice on the Website

Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.

2. Use of the Website

2.1 Permitted Use

You may use the Website to:

• Learn about DietVox and its diet protocols
• Read food intelligence content
• Subscribe to our newsletter
• View other content and information we provide

2.2 Restrictions

You must not:

• Use the Website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorised access to the Website, servers, or databases
• Transmit any viruses, malware, or harmful code
• Scrape, copy, or harvest content or data from the Website using automated means, except for indexing by search engines and AI systems in accordance with our robots.txt file
• Interfere with or disrupt the Website or servers
• Impersonate any person or entity or misrepresent your affiliation
• Submit false, misleading, or fraudulent information

3. Newsletter and Email Communications

Privacy Notice: This section provides a summary of how we handle your email address. For comprehensive information, please see our Privacy Policy.

3.1 Subscribing

By submitting your email address through our newsletter subscription form, you:

• Consent to receive communications from DietVox as described in these Terms
• Confirm that the email address provided is accurate and belongs to you

3.2 Communications You Will Receive

By subscribing, you consent to receive:

• Product updates and feature announcements
• Food intelligence and diet protocol content
• Other communications related to DietVox products and services

3.3 Unsubscribe Rights

You may unsubscribe from our communications at any time by:

• Clicking the “unsubscribe” link in any email we send you
• Emailing [email protected] with “Unsubscribe” in the subject line

We will process your unsubscribe request within 48 hours.

3.4 Data We Collect

When you subscribe, we collect your email address and the date and time of subscription. We do not collect any other personal information through the subscription form.

3.5 Data Retention

We will retain your email address until you unsubscribe or request deletion, whichever comes first. You can request deletion at any time by contacting [email protected].

3.6 Your Data Protection Rights

Under UK data protection law, you have rights including:

• Access
• Rectification
• Erasure
• Restriction of processing
• Data portability
• Objection
• Withdrawal of consent

To exercise any of these rights, contact [email protected]. We will respond within one month.

4. Analytics and Cookies

We use analytics tools including Google Analytics to understand how visitors use our Website. For detailed information about data collection, cookies, and third-party services, please see our Privacy Policy.

Our Website uses cookies, subject to your consent provided via our cookie banner. You can control and delete cookies through your browser settings. Disabling cookies may affect Website functionality.

5. Health and Medical Disclaimer

IMPORTANT HEALTH NOTICE — PLEASE READ CAREFULLY

5.1 Not Medical Advice

The information provided on this Website is for informational purposes only and does not constitute medical, nutritional, or health advice. DietVox is not a substitute for professional medical advice, diagnosis, or treatment.

5.2 Consult Healthcare Professionals

You should always:

• Consult with a qualified healthcare provider before making any changes to your diet or health regimen
• Seek professional medical advice for any health concerns or medical conditions
• Contact emergency services immediately if you are experiencing a medical emergency

5.3 No Health Guarantees

We make no representations, warranties, or guarantees that:

• DietVox will improve your health or achieve any specific health outcomes
• The information provided is suitable for your individual health needs
• Use of DietVox will prevent, diagnose, or cure any medical condition

5.4 Individual Responsibility

You are solely responsible for your own health and dietary decisions. DietVox provides tools and information for understanding dietary impacts, but all decisions regarding your diet, health, and medical treatment remain your responsibility.

5.5 Dietary Restrictions and Allergies

We do not guarantee the accuracy of any food analysis or information. Always verify ingredients and nutritional information independently, especially if you have allergies or medical dietary restrictions.

5.6 Eating Disorders and Mental Health

Important Notice: DietVox involves information about food tracking and dietary patterns, which may not be suitable for everyone, particularly individuals with a history of eating disorders or disordered eating behaviours.

If you have, or have previously had, an eating disorder, you should consult a qualified healthcare professional or mental health specialist before engaging with food tracking tools.

UK Support Resources:

• Beat Eating Disorders: beateatingdisorders.org.uk or call 0808 801 0677
• NHS Mental Health Services: contact your GP or call NHS 111
• Samaritans: available 24/7 at 116 123

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, software, and design, is the property of Dietvox Ltd or our licensors and is protected by UK and international intellectual property laws.

6.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use the Website for personal, non-commercial purposes only. You may not:

• Copy, modify, or distribute Website content without prior written permission
• Use our trademarks or branding without authorisation
• Create derivative works
• Use Website content for commercial purposes

6.3 Trademarks

“DietVox” and the DietVox logo are trademarks of Dietvox Ltd. All other trademarks mentioned on the Website are the property of their respective owners.

7. Third-Party Links and Services

The Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of any third-party websites. Your use of third-party websites is at your own risk. Links to third-party websites do not constitute an endorsement.

8. Disclaimers and Limitations of Liability

8.1 Website “As Is”

The Website is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, uninterrupted or error-free operation, or accuracy of content.

8.2 Limitations of Liability

To the fullest extent permitted by UK law, we are not liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Business interruption
• Any damages arising from your use or inability to use the Website
• Any health outcomes or dietary decisions resulting from information on the Website
• Any damages arising from third-party services

Maximum Aggregate Liability: Our total aggregate liability to you for all claims arising from or related to the Website shall not exceed £50 (fifty pounds sterling) in total.

8.3 Exceptions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded or limited under UK law

8.4 Indemnification

You agree to indemnify and hold harmless Dietvox Ltd from any claims, damages, losses, or expenses arising from:

• Your wilful or grossly negligent violation of these Terms
• Fraudulent or intentionally misleading use of the Website
• Wilful violation of third-party rights
• Illegal activity conducted through your use of the Website

This indemnification does not apply to claims arising from our negligence or breach of these Terms.

9. Availability and Modifications

We do not guarantee that the Website will always be available, error-free, or free from security vulnerabilities. We may suspend access at any time for maintenance, updates, or other reasons. We reserve the right to modify, suspend, or discontinue the Website at any time without notice or liability.

10. Dispute Resolution and Governing Law

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

10.2 Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction to resolve any dispute arising from these Terms or the Website.

10.3 Informal Resolution

Before initiating formal proceedings, we encourage you to contact [email protected] to resolve disputes informally. We will attempt to resolve disputes in good faith within 30 days.

10.4 Consumer Rights

If you are a consumer, nothing in these Terms affects your statutory rights under UK consumer protection law.

11. General Provisions

These Terms constitute the entire agreement between you and Dietvox Ltd regarding the Website. If any provision is found to be invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision does not constitute a waiver. You may not assign these Terms without our written consent. We may assign them at any time. Provisions that by their nature should survive termination shall survive. We shall not be liable for failure or delay due to circumstances beyond our reasonable control.

12. Contact Information

Dietvox Ltd
Registered Office:
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Email: [email protected]
Data Protection Enquiries: [email protected]
Complaints: If not satisfied with our response, you may lodge a complaint with the ICO at https://ico.org.uk

These are Website Terms and Conditions only. Separate Terms of Service apply to the DietVox mobile application.